NICE Engage Platform Release - Player Codec Pack 6.15

NICE Engage Platform Release – Player Codec Pack is a client-side add-on from NICE Systems that installs the codecs required to play back media recorded by the NICE Engage Platform. It enables reliable decoding of NICE proprietary formats and industry-standard telephony codecs (such as G.711 and G.729), allowing users to review voice calls and screen captures in the NICE Player, the web player, or compatible Windows applications without transcoding.

Key benefits:

• Seamless playback of Engage voice and screen recordings on standard desktops
• Support for common telephony codecs alongside NICE-specific media formats
• Preservation of compliance elements such as metadata, watermarks, and authenticity indicators during playback
• Lightweight installation with 32/64-bit Windows integration, suitable for central deployment
• Ideal for supervisors, quality analysts, auditors, and legal teams who need secure, accurate review of recordings

Note: This codec pack is not a standalone player; it complements the NICE Player and related Engage playback tools.

NICE Engage Platform Release - Player Codec Pack is developed by NICE Systems and is used by 1 user of Software Informer. The most popular version of this product among our users is 6.1.